Process

OUR PROCESS

  • Discovery Phase

    Step One

    • We meet with you – in person, over the phone or through an online meeting platform e.g. Skype
    • We learn as much as possible from you about your business
    • We find out what you want to achieve with your website
    • We talk about the functional requirements of your new website
    • We discuss your budget taking into account all ongoing services that a business needs – so there are no hidden shocks
  • Payment and Agreements

    Step Two

    • Together we settle on the right package for you and your business
    • You pay your deposit
    • We present a basic agreement which you will need to sign
    • Here we will also help you with domain name registration, hosting etc if you haven’t already done that

    Payment and Agreements

  • Content Gathering Phase

    Step Three

    • Here we will get you to complete an online form – so that we collect as much information from you as possible. This will include:
      • Design preferences
      • Page names
      • Content for each page
      • Images
  • Design & Building Phase

    Step Four

    • Our designers will put together a stunning design customised for your business
    • Our development team will build the pages, add the content, images etc that you have provided
    • The timeframe we quoted you for your website begins now…sticking to the timeframe depends upon how responsive you are, how quickly you have submitted required content and images, how quickly you provide feedback to us and how many changes need to be made
    • During this phase you will be able to follow the progress of your new website as we build it in a staging environment – giving you access to watch it grow and develop

    Design & Building Phase

  • Testing Phase

    Step Five

    • This is where we (and you) need to test the website on desktop, tablet and phone
    • Check for any spelling or grammatical errors
    • Test all functionality e.g. links go where they are meant to, forms are working etc
  • Launch Phase

    Step Six

    • Now that we are all happy with the finished product – you and us – this is the most exciting phase for your business
    • We will ensure that you have all login details
    • We will ensure that the site is live and working properly on your domain and hosting environments – all the technical stuff!
    • You make your final payment OR your first payment on the payment plan (depending which option you have selected)

    Launch Phase

  • Support Phase

    Step Seven

    • Your website is now live and you have full access to edit your website any time you need to.
    • Here we book a call with you to go through any questions you may have on working with your new website
    • We can help you to understand your Content Management System and Admin areas so that you can add pages, change content, edit images etc on your own – saving you heaps of money ongoing
    • We will give you access to videos that you can watch at your leisure to help you in updating your website yourself
    • We will discuss and arrange with you any ongoing services that you may need – Monthly Maintenance Packages, SEO, Marketing etc.